English and other languages

If it is not acute, call your doctor.

If you can't wait, call the Legevakten: 22 93 22 93.

If life and health is in danger call the emergency number 113. 

Telephone: You can use your own mobile phone. Keep the sound low and show consideration.

Transport home in a Taxi: If you due to health-conditiones can't use a private car or take the bus/tram, you can get special transport. There is a set fee.

The Kiosk in the lobby is open 07:00 - 16:00 on weekdays, on Saturdays 11:00 - 15:00 and closed on Sundays.

Smoking is not allowed on the hospital premises. Patients may smoke at a designated area by the entrance from the park. 

There is a mailbox outside the main entrance. Stamps may be bought in the kiosk. 

The Pharmacy is open Monday to Friday 08:00 - 16:00.

A library trolley and a kiosk trolley visits every Thursday.

The hospital church is always open. The hospital Chaplain is always available and is experienced with talking to people in different situations. Contact with representatives of other religions/ life philosophies can be arranged. Please notify the staff.

There are rooms available in each section to be quiet in or to have a private conversation.

The doctor's visit occurs between 10:00 - 15:00 on all weekdays.

Meals are served from a buffet. There are three choices for dinner, including a halal meal.

Visiting hours at most sections are between 13:00 - 19:00. Thank you for showing consideration for other patients. 

Patients who do not speak Norwegian can have an interpreter from the hospital interpreter service. Signal the staff if you need an interpreter. 

You have rights to access all information about your illness, about examinations done and treatment administered. You also have rights to see your journal, including rights concerning corrections, deletions and privacy measures.

Please tell the staff if there is anything that ought to be improved. 

Complaints may also be addressed to:

The Hospital Director

Lovisenberg Diakonale Sykehus

Postboks 4970 Nydalen

0440 Oslo.

More information about complaints and about patient rights is available at helsenorge.no.

For scheduled treatment you may choose hospital. You can find more information about this at sykehusvalg.no or phone 800 41 004.